Technical support services are available 24/7 to respond to any network connectivity issues. Questions regarding the use of Medicare Data Centers (including DDE/FISS, PPTN, and CSI) or the PC-Ace Pro 32 program need to be directed to your facilities' Medicare Contractor.

Business Hours Service

RAPID Sales  855-643-2252 (M-F 8:00AM-5:00PM EST)

RAPID Tech Support  855-643-2251 (M-F 8:00AM-5:00PM EST)

After Hours Technical Support Service

Call 1-800-641-3293

Email

rapidinfo@ecctechnologies.com

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